Support Article
Quick and Secure Withdrawal Guide
Deposits and Withdrawals
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In this article, we will guide you through the steps to withdraw cryptocurrency from your GetRichEx account quickly and securely. This guide will help you withdraw your cryptocurrencies easily and confidently, ensuring the security of your transactions.
1. Accessing the Withdrawal Section
- From the user menu, select the "Wallet" section and then choose "Withdrawal Request" to enter the withdrawal page. On the "Withdrawal Request" page, you will see three sections:
Section 1: Account Balance
- In this section, you will see two amounts:
- Total Referral Bonus: The total income you have earned through our referral marketing plan.
- Withdrawable Bonus: The amount of USDT you can withdraw.
Section 2: Fill out the form to request withdrawal
- In this section, you will submit your request to withdraw the commission earned from the GetRichEx Referral Marketing plan.
Section 3: Transactions History
- This section shows the status of your withdrawal request.
2. Submitting a Withdrawal Request
- To submit a withdrawal request, follow these steps:
- In the "Fill out the form to request withdrawal" section, enter your wallet address in the "Enter Your USDT BEP20 Address" field. Ensure that your wallet is on the BEP20 blockchain, as all GetRichEx rewards are paid only on this blockchain.
- Enter the amount of USDT you want to withdraw in the "Enter Amount" field. Note that:
Minimum withdrawal amount: 40 USDT
The amount should be a multiple of 20 USDT
- Check the box "I agree with 'Privacy Policy' and 'Terms and Conditions'."
- Click on the "Submit Request" button.
3. Confirming the Withdrawal Request
- Your request will enter the "Pending Email Confirmation" stage. A "Confirm Your Withdrawal Request" email will be sent to you from [email protected]. (This email may end up in your spam folder, so please check and move it out of there if necessary.)
- Click the link in the email to confirm the payment. Your request status will then change to "Pending Payment."
4. GetRichEx Payment Rules
- Weekly Withdrawal: Your referral bonuses are displayed instantly on your panel and can be withdrawn weekly.
- One Withdrawal Request per Week: You can submit only one withdrawal request per week.
- Withdrawal Timing: Withdrawals are processed weekly, only on Mondays after 8 AM London time.
- Request Timing: All withdrawal requests submitted by 12:00 AM on Monday (London time) will be processed the same Monday. Requests submitted after this time will be processed the following week.
5. Final Confirmation and Payout
- After your request is reviewed, your reward will be transferred at the scheduled payout time, and the status of your request will change to "Paid." The transferred amount will be after deducting the BEP20 blockchain transaction fee.
6. Withdrawal Request Statuses
- In the "Transactions History" section, you can see the following statuses:
- Pending Email Confirmation: The transaction is waiting for your email confirmation.
- Pending Payment: Your transaction is waiting for accounting approval.
- Paid: The payment has been made, and the blockchain confirmation code (TXID) is recorded.
- Rejected: Your request was rejected by accounting. (If this happens, please submit a ticket to support.)
Important Tips:
- Use a Secure Wallet: Ensure you use a secure and reputable wallet for receiving cryptocurrency.
- Check Wallet Address: Always carefully check your wallet address to avoid mistakes.
- Responsibility for Incorrect Addresses: Responsibility for entering any address that is not on the BEP20 blockchain is on you.
- Check Spam Email: The withdrawal request email may end up in your spam folder. Please check it.
- Withdrawal Timing: Withdrawal processing time at GetRichEx is on Mondays after 8 AM London time.
- Blockchain Fees: A transaction fee for the BEP20 blockchain will be deducted from your amount.
Conclusion:
- By following these simple steps, you can easily and securely withdraw cryptocurrency from your GetRichEx account. If you encounter any issues at any stage, our support team is ready to assist you.